Coming soon. Google Workspace Directory and Microsoft Entra ID Directory show Coming soon in Settings and cannot be connected yet. This page describes how they will work.
Connect your directory
- Google Workspace Directory: choose Connect Google Workspace and sign in with a super-admin account.
- Microsoft Entra ID Directory: choose Connect Microsoft Entra and sign in as a Global Administrator, who approves Softbooq reading your users.
Review and apply changes
Choose Preview sync (or Sync from Directory in User Management). Sync preview shows three lists:- New invitations: people in your directory who are not in Softbooq yet
- Removed: people in Softbooq, with an address on your directory’s domain, who are no longer in the directory. Selecting them removes their access to Softbooq
- Profile changes: names and details that changed in the directory
Invite new colleagues every day
Turn on Auto-sync new users daily and every day at 03:00 UTC Softbooq invites anyone new in the directory, with the default role. Auto-sync only invites. Removals and name changes always wait for you to apply them.What happens when someone loses access
Their account is deactivated, and nothing they made is deleted. Their open deals and contracts no longer have an owner, their tickets and CRM tasks are unassigned, their CRM sequences pause, and any pending invitation is cancelled. Give their work to someone else afterwards.Disconnect
Disconnect stops the sync. Invitations already sent stay valid.FAQ
Can I sync only some departments or groups?
Can I sync only some departments or groups?
Not at the moment. The whole directory is read, and you choose who to invite in the preview.
Do people sign in with their Google or Microsoft account?
Do people sign in with their Google or Microsoft account?
They can. Signing in with Google or Microsoft is open to everyone on the sign-in page, whether or not you use directory sync.
See also
Device management
Bring in your company’s laptops and phones.
Admin Portal
Users, roles and security.
Integrations
Everything Softbooq connects to.