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Softbooq Accounts, at accounts.softbooq.com, is where you sign in and manage your own account. Sign in once there and you are signed in to every Softbooq app: the ERP, POS, Files, Softbooq AI and Softbooq BI.

Signing in

There are no passwords. Sign in with:
  • Continue with Google
  • Continue with Microsoft
  • your email address: choose Use email instead if needed, enter your address and Continue. We email you a 6-digit code to enter as the Verification Code, then Verify.
A short security check runs before the code is sent. Someone invited to a workspace joins the same way.

Two-factor authentication

Under Security, choose Set Up Authenticator, scan the QR code with an authenticator app (or enter the key by hand), and enter the 6-digit code to Verify & Enable. From then on, Softbooq asks for a code from the app each time you sign in. Remove Authenticator turns it off, and you sign in with your email code only. Your workspace can require two-factor authentication for some roles: see Admin Portal and security.

Your account page

Your devices

Your devices lists every browser and device signed in to your account, with roughly where it is and when it was last active. Signing a device out ends it in every Softbooq app, and it loses access within the hour, even with a page open.
  • Sign out next to a device signs out that device
  • Sign out other devices keeps this one and ends the rest
  • Sign Out All Devices ends every session, including this one
The email you get when you sign in has a Sign out this device link, which works once within 7 days. Admins of a workspace you belong to can see the device and IP address of sessions used in their workspace, and can sign those sessions out.

Workspaces

Workspaces lists every workspace you belong to, with its public site address. Create workspace starts a new one. Admins can Manage a workspace, which opens the Admin Portal. Anyone else can Leave.

Your data and deleting your account

Download Your Data gives you a file with your profile, your workspace memberships, your employee records, your sessions and your recent activity. Delete Account asks you to type your email to confirm.
  • If you belong to workspaces, each one reviews the request itself, and your data is removed from a workspace once it approves. Records the law requires a business to keep, such as invoices, expenses and the audit log, are kept.
  • If you belong to none, your data is permanently deleted within 30 days.
You can cancel the request until a workspace approves it.

See also

Admin Portal and security

Billing, seats and your workspace’s security policy.

Support access

Letting Softbooq support see your data.

Softbooq on your phone

Softbooq on a small screen.